Maria Jose Gotelli

Maria Jose Gotelli
Customer Service & Logistics Manager - LATAM
​Colgate-Palmolive Company

I am an Industrial Engineer with an MBA degree.
I started working at Colgate more than 10 years ago as an intern in the supply chain. Through the years I had several positions in Demand Planning, supply planning, and customer service in Southern Cone. Two years ago I moved to New Jersey and assumed the customer service and logistics manager role for Latam.
In this role I oversee the operations in all the countries in LATAM, being responsible for the service & inventory levels. Also, I help the countries accomplish the reimagine strategies for planning. During this role, I face several challenges, such as product shortage and incremental demand driven by the Pandemic. I was able to manage this crisis by working closely with the teams on the ground, making fast decisions, and making priorities explicit for everyone involved.
I was able to achieve our goal of touchless planning, setting the foundation for the future. I did this by being experimental and empowering the teams on the ground.

We have been recognized by our customers in all the regions as the best suppliers despite all the unexpected supply constraints we face during the past 2 years. We were able to achieve these results by working as one team with clear goals.